Lord Howe Island Holiday Packages
All rates are in Australian Dollars (AUD) and include GST.
Standard Inclusions
Our ‘All-Inclusive’ rate includes accommodation, island airport transfers, use of lodge facilities and all meals – full breakfast, lunch (either at Pinetrees, gourmet BBQ hamper or packed lunch), afternoon tea and 4-course dinner. At selected times of the year we also offer a ‘Bed & Breakfast’ rate which includes accommodation, island airport transfers, use of lodge facilities, full breakfast, afternoon tea, 4-course dinner on the night of arrival and evening transport to local restaurants. All accommodation rates exclude drinks, airfares and other applicable levies and taxes.
Bed & Breakfast Rate
There are no cooking or self-catering facilities at Pinetrees, so all ‘Bed and Breakfast’ guests should have lunch and dinner at local cafes and restaurants. ‘Bed & Breakfast’ guests are welcome to book for lunch or dinner at Pinetrees by 9am on the day, although seats are not guaranteed due to high demand. The ‘Bed & Breakfast’ rate is not available for stays in our Chef’s Cottage, Banyan Cottage or Garden Cottages. The ‘Bed & Breakfast’ rate is not available for stays between 19 December to 28 April (inclusive). All guests in each room must book the same rate (i.e all guests must be on an ”All-Inclusive’ rate or ‘Bed & Breakfast’ rate). Pinetrees will not accept bookings with mixed rates within one room.
Airfares
Pinetrees Travel provides the best available airfares to Lord Howe Island and takes care of the flight bookings for almost all of our guests. Pinetrees Travel does not charge any booking fees to assist guests with flight bookings. Qantas is the only airline to service Lord Howe Island and has connections from 750 global destinations as part of the One World Alliance. International travellers can sometimes include flights to and from Lord Howe as a part of their international tickets to Australia.
Travel Insurance
As travel to or from Lord Howe Island can be cancelled or delayed due to unforeseen circumstances, we highly recommend travel insurance for all guests. Most flight disruptions are due to weather, so it’s important that you purchase travel insurance that covers the cost of additional accommodation or lost accommodation due to weather. Please double check the policy before you pay.
Check-in & Check-out
Check-in time is 3pm and check-out time is 10am. Early check-ins and late check-outs are sometimes available – please check with Pinetrees staff on the day.
Packages
Packages and special offers can’t be combined. We’ll always find the best package for your requirements. All guests in each room must book the same rate (i.e all guests must be on a ‘All-Inclusive’ rate or ‘Bed & Breakfast’ rate).
Sole Use
Sole use of rooms is permitted (excluding 20 December to 20 January) – please contact us for sole use rates and availability.
Additional Children and Adults in Rooms
When sharing with 2 adults and subject to space for a cot and/or bedding: a) children under 5 are free of charge; b) children aged 5 to 14 are charged 65% of the adult tariff; c) all other guests aged 15 and over are charged 75% of the adult tariff. As part of Lord Howe’s World Heritage listing, Pinetrees is licensed for 75 guests each night, and all people aged 5 and over are considered a guest.
Rates for Children
Children under 5 are free of charge when sharing with 2 adults or one adult paying the sole use rate (subject to space for a cot and/or bedding). Children aged 5 to 14 are charged 65% of the adult tariff when sharing with 2 adults or one adult paying the sole use rate (subject to space for a cot and/or bedding). All children aged 5-14 must share with another child, two adults or one adult paying the sole use rate.
Rate Changes
Pinetrees Lodge reserves the right to alter rates, conditions and inclusions without notice.
Deposits & Payments
A non-refundable/non-transferable deposit of $250 per guest is required to confirm a reservation. Lord Howe Island airfares are due 7 days from booking (connecting flights may be due at time of booking). Full/final payment is required 45 days prior to arrival. If a booking is made within 45 days of arrival, the full payment due date is advised at time of booking.
Cancellations
If a booking is cancelled prior to 45 days before arrival, all deposits are non-refundable and non-transferable to alternative travel dates. If cancelled 45-30 days before arrival, a cancellation fee of 50% of the total tariff will be charged. A cancellation fee of 100% of the total tariff will be charged for cancellations within 30 days before arrival. A cancellation fee of 100% of the total tariff will be charged for no show on the day of arrival. There are no refunds for early departures. There are no refunds for missed nights due to delayed arrivals resulting from delayed/cancelled/disrupted travel plans. Specific cancellation conditions apply to special interest groups, big family groups and to bookings in December and January. These are advised at the time of booking. Cancelled flights are subject to the Qantas cancellation conditions – some airfares are non-refundable and some airfares are refundable with a $99 cancellation fee. We recommend booking refundable airfares.
